Warranty & Returns
Our Promise
Buy With Confidence.
Every Montreval watch is backed by a 1-year warranty and a straightforward 14-day return policy. Simple, transparent, no surprises.
1-Year Warranty
Every Montreval watch includes a 1-year warranty covering manufacturing defects in materials and workmanship. If something isn't right under normal use, we'll repair or replace it — no questions asked.
The warranty does not cover damage caused by accidents, misuse, unauthorized modifications, or normal wear and tear.
14-Day Returns
Changed your mind? You have 14 days from the date of delivery to return your watch for a full refund. It just needs to be unworn and returned in its original packaging with all accessories included.
-
Contact us Email montreval.info@gmail.com with your order number within 14 days of delivery.
-
We'll guide you We'll confirm your return and send clear instructions on where to send it.
-
Send it back Pack the watch securely in its original box, unworn and complete.
-
Get refunded Once received and inspected, refunds are processed within 5–7 business days.
Free Worldwide Shipping
All orders ship free, worldwide. Orders are processed within 1–2 business days and typically arrive within 7–12 business days depending on your location. You'll receive tracking information by email as soon as your order ships.
Questions? We're here to help.